Contact

Sukesh Jain Securities Pvt. Ltd. Share & Stock Brockers

37, Pipal Mandi, Dehradun, Uttarakhand - 248001, India

+91-9997878541, +91-7060038025-27

1st Floor, Jai Plaza, 56, Rajpur Road, Dehradun, Uttarakhand - 248001, India

+91-7060038026, +91-7060038029

ig@sukeshjain.com, customercare@sukeshjain.com

+91-9927555666, +91-9719116141

Escalation Matrix DP


Details of

Contact Person

Address

Contact No.

Email Id

Client Servicing

Mr.Vivek Dobhal

37,Pipal Mandi,Dehradun-248001

9997878541

vivekdobhal@sukeshjain.com

Head of Client Servicing

Mr.Rakesh Singh Rawat

37,Pipal Mandi,Dehradun-248001

9997621321

rakeshrawat@sukeshjain.com

Compliance Officer

Mr.Sanjeev Gupta

37,Pipal Mandi,Dehradun-248001

6396822413

compliance@sukeshjain.com

CEO

Mr.Chirag Jain

37,Pipal Mandi,Dehradun-248001

9719116141

chiragjain@sukeshjain.com

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint
with CDSL at https://www.cdslindia.com/Footer/grievances.aspx or SEBI at
https://scores.gov.in/scores/Welcome.html or with. Please quote your Complaint Ref No. while
raising your complaint at SEBI SCORES/ Depository portal.
Escalation Matrix Broking


Details of

Contact Person

Address

Contact No.

Email Id

Customer Care

Mr.Vivek Dobhal

37,Pipal Mandi,Dehradun-248001

9997878541

vivekdobhal@sukeshjain.com

Head of Customer care

Mr.Rakesh Singh Rawat

37,Pipal Mandi,Dehradun-248001

9997621321

rakeshrawat@sukeshjain.com

Compliance Officer

Mr. Sanjeev Gupta

37,Pipal Mandi,Dehradun-248001

6396822413

compliance@sukeshjain.com

CEO

Mr.Chirag Jain

37,Pipal Mandi,Dehradun-248001

9719116141

chiragjain@sukeshjain.com

In absence of response/ complaint not addressed to your satisfaction, you may lodge a complaint with:

Please quote your Service Ticket/Compliant Ref No. while raising your complaint at SEBI SCORES/Exchange portal.

--------------------------------------------------------------

Names and contact details of all Key Managerial Personnel including the Compliance Officer

Sr. No Name of the Individual Designation Contact No. Email Id
1 Chirag Jain Designated Director 9719116141 chiragjain@sukeshjain.com
2 Sanjeev Gupta Compliance Officer 6396822413 compliance@sukeshjain.com

 

Step by step procedures for opening an account, filing a complaint on designated email id, and finding out the status of the complaint etc.

  • a) Below is the detailed write up on the procedure for opening an account:
    1) Visit www.sukeshjain.com

2) Goto downloads & download the form & submit the form at our office
b) Below is the detailed write up on procedure for filing a complaint on designated email idand finding out the status of the complaint ,etc.
A customer can raise a complaint through email, call
Email

  • 1. Customers can raise complaint on email ig@sukeshjain.com
  • 2. Customers will receive an email acknowledgement on their Registered Email ID
  • 3. Customers will receive the status on their registered email ID

Voice
Customers can call the Helpline nos.

  • 9997878541
    • Advisor will provide immediate verbal solution, where applicable
    • In case the above is not possible, the Advisor will raise a the issue to the concern department
    • Customers will receive an email acknowledgement on their Registered Email ID,
    • Customers will receive the status of the complaint in their registered email ID

Detail of Authorised Persons:-
No Authorised Person appointed

Attention Investor

KYC IPO NSE/BSE Mobile
Sukesh Jain Securities Pvt. Ltd. (Member NSE, BSE & CDSL)

BSE Member ID: 6571

NSE Member ID:90327
SEBI Registration No.: INZ000233631
CDSL DP ID: 12080800
SEBI Registration No.: IN-DP-50-2015

Sukesh Jain Commodities Pvt. Ltd.

Sukesh Jain Capital Services Pvt.Ltd


Bank details for fund transfer:-

Sukesh Jain Securities Private Ltd.

IDBI Bank,Rajpur Road,Dehradun

Account No. 0070103000001519

IFSC:- IBKL0000070

HDFC Bank,Rajpur Road,Dehradun

57500001389543

IFSC:- HDFC0000225

Attention Investors

1. Stock Brokers can accept securities as margin from clients only by way of pledge in the depository system w.e.f. September 1, 2020.

2. Update your mobile number & email Id with your stock broker/depository participant and receive OTP directly from depository on your email id and/or mobile number to create pledge.

3. Pay 20% upfront margin of the transaction value to trade in cash market segment.

4. Investors may please refer to the Exchange's Frequently Asked Questions (FAQs) issued vide circular reference NSE/INSP/45191 dated July 31, 2020 and NSE/INSP/45534 dated August 31, 2020 and other guidelines issued from time to time in this regard. Continuation Sheet

5. Check your Securities /MF/ Bonds in the consolidated account statement issued by NSDL/CDSL every month.

6. Beware of fixed/guaranteed/regular returns/ capital protection schemes. Brokers or their authorized persons or any of their associates are not authorized to offer fixed/guaranteed/regular returns/ capital protection on your investment or authorized to enter into any loan agreement with you to pay interest on the funds offered by you. Please note that in case of default of a member claim for funds or securities given to the broker under any arrangement/ agreement of indicative return will not be accepted by the relevant Committee of the Exchange as per the approved norms.

7. Do not keep funds idle with the Stock Broker. Please note that your stock broker has to return the credit balance lying with them, within three working days in case you have not done any transaction within last 30 calendar days. Please note that in case of default of a Member, claim for funds and securities, without any transaction on the exchange will not be accepted by the relevant Committee of the Exchange as per the approved norms.

8. Check the frequency of accounts settlement opted for. If you have opted for running account, please ensure that your broker settles your account and, in any case, not later than once in 90 days (or 30 days if you have opted for 30 days settlement). In case of declaration of trading member as defaulter, the claims of clients against such defaulter member would be subject to norms for eligibility of claims for compensation from IPF to the clients of the defaulter member. These norms are available on Exchange website at following link :  https://www.nseindia.com/invest/about-defaulter-section.

9. Brokers are not permitted to accept transfer of securities as margin. Securities offered as margin/ collateral MUST remain in the account of the client and can be pledged to the broker only by way of ‘margin pledge’, created in the Depository system. Clients are not permitted to place any securities with the broker or associate of the broker or authorized person of the broker for any reason. Broker can take securities belonging to clients only for settlement of securities sold by the client. 10. Always keep your contact details viz. Mobile number/Email ID updated with the stock broker. Email and mobile number is mandatory and you must provide the same to your broker for updation in Exchange records. You must immediately take up the matter with Stock Broker/Exchange if you are not receiving the messages from Exchange/Depositories regularly.

11. Don't ignore any emails/SMSs received from the Exchange for trades done by you. Verify the same with the Contract notes/Statement of accounts received from your broker and report discrepancy, if any, to your broker in writing immediately and if the Stock Broker does not respond, please take this up with the Exchange/Depositories forthwith.

12. Check messages sent by Exchanges on a weekly basis regarding funds and securities balances reported by the trading member, compare it with the weekly statement of account sent by broker and immediately raise a concern to the exchange if you notice a discrepancy.

13. Please do not transfer funds, for the purposes of trading to anyone, including an authorized person or an associate of the broker, other than a SEBI registered Stock broker.”
.......... Issued in the interest of Investors"